Tesorio
Marketing Analytics

Singular LabsHow Singular Labs decreased days to collect by 31% while handling 448% more volume

Singular Labs' two-person finance team used Tesorio's automated campaigns and Salesforce integration to scale collections dramatically without adding headcount.

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31%

Days to Collect Decrease

448%

Volume Increase Handled

67%

Invoices Current

The Challenge

What they were facing

Singular Labs, a global analytics company with 700+ customers, relied on a two-person finance team to manage billing and collections manually.

  • Collections managed through spreadsheets and manual QuickBooks/NetSuite reports
  • Tedious management of overdue accounts with manual dunning emails
  • Small-dollar invoices consumed disproportionate time relative to their value
  • No Salesforce integration for accessing customer contact information during collections

The Solution

How Tesorio helped

Tesorio was chosen over competitors for its automated campaigns, seamless Salesforce integration, and user-friendly interface.

  • Automated collections campaigns eliminating manual dunning email creation and scheduling
  • Seamless Salesforce integration with two-way NetSuite sync for complete customer visibility
  • Enhanced visibility into outstanding invoices with a single platform for checking customer status
  • Prioritization tools helping the small team focus on highest-impact accounts first

The Results

Measurable impact

Singular Labs' small finance team scaled collections dramatically while improving cash flow metrics across the board.

31%

Days to Collect Decrease

Average days to collect decreased by 31%, accelerating cash conversion across the entire customer base.

448%

Volume Increase

Handled a 448% increase in invoice volume without adding headcount over 3.5 years of company growth.

67%

Invoices Current

Current invoices increased to 67%, with overdue invoices shifting from 61+ days past due to predominantly 1-30 days.

“The automated campaigns are definitely my favorite part of Tesorio. It provides much better visibility of open invoices than we have ever had.”

Tsafrir Belfer

Director of Finance, Singular Labs

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$100B+ invoices collected90%+ auto-match rate33-day avg DSO reduction

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