Bad Debt Prevention

Identify Risk Before It Becomes a Write-Off

Only 20-30% of receivables aged past 120 days are ever collected. Once an invoice crosses that threshold, the odds collapse. Tesorio's AI monitors payment behavior, communication patterns, and customer signals to flag at-risk accounts 30-45 days early — before they age past the point of no return.

G2 Leader — Accounts ReceivableG2 Most Implementable — Enterprise ARG2 Best Usability — Enterprise ARG2 Easiest Setup — Enterprise ARG2 Easiest Admin — Enterprise ARG2 Best Meets Requirements — Enterprise AR4.7/5 on G2 (237 reviews)

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The Challenge

Sound familiar?

Write-offs appear without warning

By the time an account is identified as high-risk, it's often too late. The payment window has closed, the customer is unresponsive, and the invoice goes to write-off.

No early warning system for payment risk

Your team relies on aging buckets as the primary risk indicator. But aging only tells you what's already late — it can't predict which current invoices will become problems.

Escalation paths are ad hoc

When a high-risk account is flagged, there's no standardized escalation workflow. It depends on who notices, when they escalate, and whether the right people respond.

How Tesorio Helps

A solution for every challenge

Challenge

Write-offs come without warning

Tesorio Collections Agent

AI models score every account for risk based on behavioral signals — payment velocity changes, communication gaps, dispute patterns — surfacing problems weeks before they're visible in aging.

Learn about Collections Agent
Challenge

No early warning system

Tesorio AR Forecasting

Predictive models analyze 50+ signals per account to generate risk scores that update daily. High-risk accounts trigger automatic alerts and priority outreach.

Learn about AR Forecasting
Challenge

Ad hoc escalation paths

Tesorio Workflow Automation

Automated workflows route at-risk accounts through standardized escalation paths: manager alerts, executive outreach, payment plan offers, and collection agency handoff.

Learn about Workflow Automation

The Process

How it works in practice

1

Risk scoring activates

AI models analyze 50+ behavioral signals per account — payment velocity, communication gaps, dispute patterns — to generate daily risk scores.

2

Early warnings trigger

High-risk accounts surface 30-45 days before they would become past-due, giving your team a window to intervene proactively.

3

Escalation workflows fire

Automated escalation paths route at-risk accounts through manager alerts, executive outreach, payment plans, or collection agency handoff.

Results

The numbers speak for themselves

60%Bad Debt Reduction
30%Earlier Risk Detection
33 daysAvg DSO Reduction

The Transformation

Before vs. after Tesorio

Before Tesorio

With Tesorio

Risk identified only when invoices hit 90+ days overdue
AI flags risk weeks before invoices become past-due
No behavioral signals tracked across accounts
50+ behavioral signals monitored per account
Escalation depends on individual collector judgment
Automated escalation workflows with clear accountability
Write-offs surprise finance leadership
Leadership sees real-time risk dashboard
Reactive approach: fix problems after they happen
Proactive approach: prevent problems before they happen
We used to discover bad debt at month-end. Now Tesorio flags at-risk accounts 30+ days before they'd become write-offs, giving us time to intervene and recover the cash.

VP of Finance

VP of Finance, Veeva Systems

Industry Recognition

Rated #1 by enterprise AR teams, quarter after quarter

G2 Leader — Accounts Receivable, Summer 2026
G2 Best Usability — Enterprise AR, Summer 2026
G2 Easiest Admin — Enterprise AR, Summer 2026
G2 Most Implementable — Enterprise AR, Summer 2026
G2 Easiest To Do Business With — Enterprise AR, Summer 2026
G2 Easiest Setup — Enterprise AR, Summer 2026
G2 Best Meets Requirements — Enterprise AR, Summer 2026
G2 Leaderin AR and Credit & Collections
#1 rankedMost Implementable, Enterprise AR
Provena G2 Leader in AR for 5+ years
Rated4.7/5 across 237 reviews

What Customers Say

Tesorio's ability to give us real-time visibility into our cash position completely changed how we manage the business. We went from reacting to cash surprises to proactively managing our working capital.
Greg Henry

Greg Henry

CFO, Couchbase

Couchbase

FAQ

Reduce Bad Debt

Common questions about reduce bad debt

Ready to reduce bad debt?

$100B+ invoices collected90%+ auto-match rate33-day avg DSO reduction

Join the finance teams that trust Tesorio to automate AR, accelerate cash flow, and drive predictable results.

Trusted by the best finance teams in tech

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